Category: Unknown unknowns
Articles and stories that illustrate “unknown unknowns” in intelligence practices and industrial projects. There are ways to identify unknown-unknowns, explore them and manage them. In industry, there are also ways to exploit them.
See also articles and stories on Project risk management.
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“Fightback” – manage a technology failure – a case study
A technology failure. This is a case study of a quality assurance manager facing his worst nightmare, and how he reacted. It’s an example of intelligence-based project management.
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“Today will be different” – how to achieve chaos resolution
Chaos surrounds Libby’s work. She dreams of order. Then a new manager arrives and claims he has a magic wand. … This is a story of chaos resolution.
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Survive high risk projects using intelligence methods
High risk projects can be managed. Intelligence-led project management treats failure like a terrorist threat. It extends agile project delivery.
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Fight the unknown in risk identification, with an intelligence cycle
Risk identification in ambitious projects is difficult because of the unknowns. An intelligence cycle and agile project makes it easier.
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Stop project failures with intelligence-led project management
Stop project failures. With intelligence-led project management exceptional levels of uncertainty can be handled. Details below.
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An agency man – a story of an ex intelligence officer in industry
Ex intelligence officers face many challenges adjusting to civilian life. This is a 4 page story to illustrate the transition, and the challenge of hiding their background.
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Stop project risk analysis failure – 6 tips from (secret) intelligence estimation
Risk analysis failures in projects have a human impact for those involved, as well as a financial one. 6 tips from secret intelligence analysis.
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Too many presidents – how to protect data privacy rights
A young business analyst must confront her feared boss. The 3-page story covers data privacy rights in a large company, and snooping by intelligence agencies. The story also illustrates how to manage unknown-unknowns.
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4 ways to manage unknown unknowns and their opportunities
Unknown unknowns are surprises that create risks or problems, but they can also provide major opportunities. Here is how to manage them, applied across projects, operations and defence.
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The secret devil’s advocate – a story of managing the unknown
The Secret Devil’s Advocate is a fictional account of managing “unknown unknowns”. The 7-page story illustrates standard methods, listed here.