Category: Unknown unknowns
A technology failure. This is a case study of a quality assurance manager facing his worst nightmare, and how he reacted. It’s an example of intelligence-based project management.
Chaos surrounds Libby’s work. She dreams of order. Then a new manager arrives and claims he has a magic wand. ... This is story of a chaos resolution.
High risk projects can be managed. Intelligence-led project management treats failure like a terrorist threat. It extends agile project delivery.
Risk identification in ambitious projects is difficult because of the unknowns. An intelligence cycle and agile project makes it easier.
Stop project failures. With intelligence-led project management exceptional levels of uncertainty can be handled. Details below.
Ex intelligence officers face many challenges adjusting to civilian life. This is a 4 page story to illustrate the transition, and the challenge of hiding their background.
Risk analysis failures in projects have a human impact for those involved, as well as a financial one. 6 tips from secret intelligence analysis.
A young business analyst must confront her feared boss. The 3-page story covers data privacy rights in a large company, and snooping by intelligence agencies. The story also illustrates …
Unknown unknowns are surprises that create risks or problems, but they can also provide major opportunities. Here is how to manage them, applied across projects, operations and defence.
The Secret Devil's Advocate is a fictional account of managing “unknown unknowns”. The 7-page story illustrates standard methods, listed here.