A young business analyst must confront her feared boss. The 3-page story covers data privacy rights in a …
Unknown unknowns are surprises that create risks or problems, but they can also provide major opportunities. Here is …
The Secret Devil's Advocate is a fictional account of managing “unknown unknowns”. The 7-page story illustrates standard methods, …
A personal take on why it’s important to have examples of unknown unknowns that tell of opportunity as …